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Jun 15, 2019

 Today we’re talking about saying the right thing when you don't know what to say and how we each have a personality style that affects how we communicate with others.


Saying the Right Thing When You Don't Know What to Say is not only the title of my latest book, but Dr. JJ Sawyer and I have also developed a presentation that we're doing in corporate trainings to help people with improving their communication skills as well.

In our presentations, Dr. Sawyer and I talk about both the helpful and unhelpful things to say to others to make them feel more supported and heard, and she brings in a new perspective to understanding how we communicate based on our personality styles.

Education professional, author, and lifelong learner, Dr. JJ Sawyer, joins me today to talk about how to get our communication to a place where it's effective every time - even in those particularly difficult scenarios. She provides insight into how we can develop more self-awareness, which in turn also helps us to better understand the people we communicate with.


We Discuss:

  • Saying The Right Thing When You Don't Know What To Say - Navigating difficult conversations
  • The 5 most essential steps for confident and effective communication with others
  • Why communication often gets tricky when we're not talking about something "light and fluffy"
  • The major impact that our family experiences have on our personal communication skills
  • How to best understand the individuals we interact with and maintain effective communication
  • Getting our communication to a place where it works every time - even in difficult situations
  • The importance of having self-awareness in order to understand people we communicate with
  • What DISC stands for and how it’s used to describe different personalities
  • Understanding our behavioral styles to become a better communicator and minimize conflicts
  • The four basic primary types of communicators - Eagles, Parrots, Doves, or Owls


For the full show notes visit: